Play responsibly at pb99
pb99 believes gaming should be for fun — not stress or harm. Use our protection tools to keep your experience safe and enjoyable.
Why is responsible gaming important?
Online casino and betting can be an enjoyable form of entertainment — as long as you play within your limits. pb99 always wants its players to enjoy gaming in a healthy and informed way. That is why we have built a range of protective tools and guidelines to help you stay in control.
Remember, gambling is never a guaranteed source of income. The odds of winning or losing are not equal in every game, and repeatedly playing to recover losses is a risky habit. Before playing at pb99, ask yourself — am I playing for fun, or am I trying to win back money I have already lost?
For players aged 21 and above only. pb99 strictly prohibits minors from opening accounts or playing. We follow an age verification process and may temporarily or permanently close accounts in cases of suspicion.
pb99 is for players aged 21 and above only. Access by minors is strictly prohibited.
Our protection tools
pb99 gives you the power to control your own gaming experience. Use the tools below to set limits and continue playing in a healthy way.
Deposit Limit
Set a daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. Increasing a limit requires a waiting period, but decreasing it can be done instantly.
Time-Out
Need a short break? Use the time-out feature to temporarily disable your account for anywhere from 24 hours to 30 days. During this period, login and betting will be completely disabled.
Self-Exclusion
If you feel you need a longer break, choose self-exclusion. This closes your account for a set period or permanently. Our support team will assist you through the process.
Loss Limit
Set the maximum amount you are willing to lose within a given period. Once that limit is reached, pb99 will automatically stop your session, protecting you from further losses.
Gaming History
View your deposit, withdrawal, and betting history at any time. Analyse your spending patterns and adjust your limits as needed. Transparency is the foundation of healthy gaming.
Support Contact
If you have any concerns about your gaming, reach out via our 24/7 live chat or email. Our team provides support in both Bengali and English and can activate protection settings on your behalf.
Warning signs of problem gambling
Certain behaviours signal that gambling is no longer just entertainment. If you notice these signs in yourself or someone close to you, take action quickly.
Repeatedly playing to win back lost money — known as "chasing losses" — is the most common sign of problem gambling.
Hiding your gaming habits from family or friends and lying about how much you spend.
Gambling with borrowed money or funds meant for essential expenses — such as rent, food, or your child's education.
Feeling restless or irritable when not playing, being unable to focus on work, and experiencing disrupted sleep or appetite.
Feeling the need to bet increasingly larger amounts to get the same level of excitement.
Being unable to stop gaming even when you know it is damaging your relationships or work performance.
Tips for healthy gaming
Follow these simple guidelines to keep your experience at pb99 enjoyable.
- Set a budget before each session and do not exceed it — even if you lose.
- Treat gaming as entertainment, not a source of income. Never sit down to play with the expectation of making money.
- Avoid playing when you are angry, stressed, or upset — your ability to make good decisions is reduced in those states.
- Take a break after a set amount of time. Long sessions weaken your focus and judgement.
- Keep pb99's deposit limit and time-out tools active — they are there for your protection.
- Never place bets while drinking or when tired. A clear mind leads to better decisions.
- Accept losses when they happen. Trying to recover losses only increases the chance of losing more.
Protecting minors
pb99 strictly prevents minors from accessing gaming. You can also take steps yourself to protect the children and teenagers in your household.
- Use a password lock on your computer or smartphone so children cannot access your account.
- Never save your pb99 login details on a device that children also use.
- Use parental control software at home that blocks gambling websites.
- Avoid betting online in front of your children so they do not come to see it as a normal habit.
- If you suspect that a minor has used your pb99 account, contact us immediately.
Need help? We're here
If gambling has become a problem, it is important to take action today. pb99's support team is by your side 24 hours a day, 7 days a week. Whether you want to activate self-exclusion, a deposit limit, or a time-out — or simply need advice — reach out to us for any reason.
pb99 Support
When you request that a protection tool be activated, we will act promptly. All communication with us is completely confidential.
Problem gambling is a serious matter and it is treatable. Acknowledging your problem is a sign of strength, not weakness. pb99 will help you find professional support.
Help yourself
Activate deposit limits, time-out, and self-exclusion directly from pb99's account settings. These changes take effect immediately and you can reach our support team for help at any time.
Remember, if you ever feel that gambling is having a negative impact on your life, stop playing and talk to someone close to you in your family.
Play safe, play happy
Enjoy pb99's games — always within your limits, always responsibly.