❓ All Your Questions Answered Here
pb99's Most Frequently Asked
Questions (FAQ)
From deposits to VIP benefits, cricket betting to account security — find answers to any question you have about pb99 on this page.
pb99 is a trusted online casino and betting platform in Bangladesh. You can start depositing from just ৳500 via bKash, Nagad, Rocket, Upay, or bank transfer, and receive withdrawals within 10–45 minutes. Below, the most common questions from Bangladeshi players about security, deposits, cricket betting, and VIP benefits are laid out clearly. If you can't find your question, let us know on our 24/7 live chat.
Security & Privacy
No, pb99 will never ask for your bKash, Nagad, Rocket, or Upay PIN, password, or OTP. If anyone asks for this information and claims to be a pb99 representative, they are a scammer. Block that number immediately and notify our support team. Always avoid sharing your financial information with anyone.
Scammers often create fake websites that look like pb99. The real site address is always pb99.bar — keep that in mind from the start. Any slight variation in the domain (such as pb-99.com or pb99.net) means it is fake. Make sure the green padlock or HTTPS is shown in your browser's address bar, and always check the URL carefully before clicking any link.
Yes. pb99 protects all your personal and financial information using SSL encryption technology. Your data is not sold or improperly shared with third parties. The platform follows fair play principles and treats user privacy as a top priority.
If you think someone has accessed your account without permission, change your password immediately. Then contact pb99 via 24/7 live chat or email at [email protected]. Our team will quickly verify the account and take the necessary steps. Also change the PIN on your bKash or Nagad app at the same time.
A strong password should have at least 8 to 12 characters, combining uppercase and lowercase letters, numbers, and special characters (such as @, #, !). Never use your date of birth or simple words (like "password"). Do not use your pb99 password on any other site — keep a separate password for each site.
Cricket Betting
Yes, pb99 offers betting on BPL (Bangladesh Premier League) as well as T20 World Cup, IPL, and other international cricket events. You can bet on various markets including match winner, top batter, and highest wicket-taker. Special markets are available during Bangladesh Tigers matches.
Decimal odds are the simplest method. Multiply the amount you bet by the odds to get your total return. For example, with odds of 2.50 and a bet of ৳100, you would receive ৳250 back if you win — this includes your original ৳100. So the profit is ৳150. The higher the odds, the lower the chance of winning but the higher the potential reward.
Yes, accumulator bets are possible at pb99, where you combine multiple matches or events into a single bet. If each selection wins, the odds multiply together, significantly increasing the potential reward. However, if any one of them loses, the entire bet is lost — so set your bet amount responsibly.
pb99 offers live in-play betting, where you can place bets in real time while a match is ongoing. For example, you can bet on total runs in an over, the outcome of the next ball, or the current match winner. Odds change quickly in live betting, so stay focused when making decisions.
If a match is declared a "no-result" or abandoned due to rain or any other reason, the bets on that match are generally voided and your original stake is returned. For accumulator bets, the cancelled match is removed from the calculation and the remaining selections remain active.
Deposit Questions
Log in to your pb99 account, go to the "Deposit" section, and select Nagad. Make the payment from your phone to the Nagad number shown — save the transaction ID. The payment amount must be ৳500 or more. If done correctly, the balance will be added within a few moments.
pb99 currently supports five deposit methods: bKash, Nagad, Rocket, Upay, and bank transfer. For bank transfer, major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank can be used. The minimum deposit amount is ৳500 for all methods.
The minimum deposit at pb99 is ৳500, and this is the same across all methods — bKash, Nagad, Rocket, Upay, and bank transfer. With this amount you can take advantage of the 120% welcome bonus. If you deposit ৳1,000 you get a ৳1,200 bonus and your total balance becomes ৳2,200.
First, wait a little while — sometimes a slight delay can occur due to network lag. If the balance still has not appeared, contact pb99 live chat with your transaction ID or a screenshot. Our support team will quickly verify the matter and resolve it. Always keep proof of payment.
pb99 does not charge any additional deposit fees. However, bKash's own transaction fees may apply — this is part of bKash's own policy. It is best to confirm bKash's current charges before making a deposit. The minimum deposit is ৳500.
VIP & Cashback
Regular players in the pb99 VIP program receive weekly cashback, higher withdrawal priority, and personalised support. The higher the VIP level, the higher the cashback rate. You also get priority access to special promotions and offers. It is a program that rewards players over the long term.
pb99 has four VIP levels in total: Bronze — up to 0.2% weekly cashback; Silver — up to 0.4% cashback; Gold — up to 0.6% cashback; and Platinum — up to 0.8% cashback. This cashback is applied automatically each week based on your betting activity.
Each week, cashback is calculated at a set rate on your total betting. Depending on your VIP level, this rate goes up to 0.2% at Bronze, 0.4% at Silver, 0.6% at Gold, and 0.8% at Platinum. At the end of the week, cashback is automatically added to your account and can be used for further betting or withdrawal.
Playing regularly and staying active with your betting is the main way to advance your VIP level. The more consistently you participate at pb99, the faster you can move to the next level. When you reach each level, new benefits and a higher cashback rate are activated automatically. Contact support for more details.
The terms of the cashback benefit may vary depending on level and promotion. In some cases cashback is added directly to your balance and can be withdrawn after meeting a specified wagering requirement. To find out the latest terms, contact pb99 live chat support or email [email protected].
Still have questions? We're always ready
pb99's 24/7 live chat support is available in Bengali and English.
Contact us by email: [email protected]